Message to Shareholders and Investors

I would like to begin by thanking all our stakeholders for their continued support.

On April 21, 2023, Rakuten Bank was listed on the Tokyo Stock Exchange Prime Market. Let me take this opportunity to express our sincere gratitude for your support and patronage.

I would also like to express our sympathies for the victims of the 2024 Noto Peninsula Earthquake. We sincerely wish for a swift recovery and restoration.

Looking back on fiscal 2023, the support of our customers propelled us past several major milestones, as the number of deposit accounts passed the 15 million mark and our non-consolidated balance of deposits exceeded 10 trillion yen. This has enabled us to cement our status as the digital bank with the greatest number of accounts and largest deposit balance in Japan. We also achieved record-high consolidated ordinary income and consolidated ordinary profit. Growth in net interest income drove consolidated ordinary income for fiscal 2023 to 137.9 billion yen (up 14% year on year), while the expansion of our business scale boosted operational efficiency, leading to consolidated ordinary profit of 48.3 billion yen (up 24% year on year).

As a bank, we are fully aware of our social responsibilities and the public role. We have worked to win the unshakable trust of society and firmly establish the value of our existence through a commitment to sound and efficient business operations based on a high level of self-discipline. We have also focused on leveraging the Rakuten Group’s strong customer base and our strengths as a digital bank to expand our business and enhance our earning power. As a member of the Rakuten Group, we also share the common Mission, Vision, Values and Principles. We have run a business, aiming to contribute to society while boosting corporate value and aspire to coexist with society to be a Global Innovation Company in the FinTech domain. At Rakuten Bank, we aim to provide the highest-level of digital banking services that enable customers to use convenient banking services anytime, anywhere, with no restrictions on time or location. We always listen to our customers, aiming to further enhance our level of service to be the Safe, Secure, and Most Convenient Bank. As a leading FinTech Company, we will expand our business, enhance performance and maximize corporate value to continue contributing to our stakeholders. All of us at Rakuten Bank will work together for a better future by contributing to social development through our business, and we look forward to your continued understanding and support.

June 2024
President and CEO

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