Disclosure Policy

Basic Policy on Disclosure

Our basic policy is to strive to enhance corporate value through timely and appropriate disclosure to shareholders and investors, as well as fair and equitable disclosure to all stakeholders, including customers, business partners, and employees, in accordance with the Banking Act, the Financial Instruments and Exchange Act, other relevant laws and regulations, and the rules on timely disclosure established by the Tokyo Stock Exchange (TSE).

Disclosure System and Disclosure Methods

Responsible for disclosure as the Information Manager responsible for the timely and appropriate disclosure of information about the Rakuten Bank Group, and has notified the TSE of this designation.

In terms of dialogue with shareholders and investors, in addition to the Information Manager, we has appointed a dedicated IR person to communicate with the stock market as appropriate. The Information Manager, dedicated IR person, and other parties work closely with related departments to ensure that the business situation is properly understood at all times, and a system is in place to ensure the timely and fair disclosure of quarterly financial results and facts that are required to be disclosed under the timely disclosure rules of financial instruments exchanges.

Statutory disclosure under the Financial Instruments and Exchange Act is made through the Electronic Disclosure for Investors’ NETwork (EDINET), which is operated by the Financial Services Agency, and timely disclosure is made through the Timely Disclosure Network (TDnet) operated by the TSE. Also, as a general rule information disclosed in these ways is also posted on our website. We also discloses public notices, etc., required by the Banking Act in accordance with applicable laws and regulations. Such notices are also posted on our website when deemed appropriate.

Insider Trading Prevention and Fair Disclosure of Information

We has established internal rules for managing inside information, preventing insider trading, and ensuring fair disclosure of information. We strictly controls material facts and related parties, and conducts employee awareness activities. Our policies and practices are consistent with those set forth for the Rakuten Group in the Rakuten Group Code of Ethics.

Handling of Performance Forecasts and Forward-Looking Information

Forecasts, strategies, policies, objectives, and other statements disclosed by us that are not historical facts are forward-looking statements and are based on our plans, expectations, and judgments in light of the information available to us at the time of the statements and certain assumptions that are deemed reasonable. Accordingly, actual results may differ significantly due to various risks and uncertainties.

Quiet Period

To ensure fairness and prevent leaks of financial information, we and our parent company have established a “quiet period” during the four weeks immediately preceding the release of quarterly results for us and our parent company. During this period, our internal rules stipulate that it will not make any external comments or respond to inquiries regarding information related to financial results. This stipulation does not apply to inquiries concerning facts that have already been publicly disclosed, or in the event that a fact arises during this period that should be legally disclosed or disclosed in a timely manner.

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