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Before Sending Your Inquiry
IR FAQ
"FAQ" will assist you to answer questions related to our IR activities and information, including dividend policy, IR schedule and others.
IR Inquiry
Please note that this is exclusively for IR related inquiries, and questions which do not relate to Rakuten's IR activities may not be answered.
Other Inquiries
Customers having trouble with cards, login, transactions, etc.
Please note that this contact information only supports Japanese.
If you have any inquiries, please contact someone who speaks Japanese.