IR FAQ
The following is a summary of frequently asked questions (FAQ) from shareholders and investors. Please utilize this FAQ, as it may provide quick answers to most questions.
About Rakuten Bank
- Q:Where can I find an overview of Rakuten Bank?
- A:Please see “Corporate Summary” for Rakuten Bank details.
- Q:Where can I learn about the history of Rakuten Bank?
- A:Please see “Corporate History” for details on Rakuten Bank’s history.
- Q:Where can I learn about Rakuten Bank’s management strategy?
- A:Please see the “Medium-term Management Plan” for details on Rakuten Bank’s management strategy.
- Q:Where can I learn about Rakuten Bank corporate governance?
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A:Please see “Corporate Governance” for Rakuten Bank’s basic approach to corporate governance.
In addition to corporate governance, the “Governance” page also provides details regarding “Compliance,” and “Risk Management.” Please be sure to review the page for information on them as well. - Q:Where can I learn about Rakuten Bank’s approach to compliance?
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A:Please see “Compliance” for details on our basic approach to compliance.
In addition to compliance, the “Governance” page also provides details regarding “Corporate Governance” and “Risk Management.” Please be sure to review the page for information on them as well. - Q:What sustainability initiatives does Rakuten Bank engage in?
- A:Please see “Sustainability” for details on our sustainability initiatives.
Financial Performance
- Q:Where can I find information on Rakuten Bank’s financial performance?
- A:Please see “Financial Performance” for information on performance trends, and please see “IR Material” for information on financial results, earnings briefing presentation materials, annual securities reports, and disclosure magazines.
- Q:What is Rakuten Bank’s credit rating?
- A:Please see “Rating” for details on Rakuten Bank’s credit ratings.
- Q:When does Rakuten Bank announce its earnings?
- A:The Bank’s fiscal year ends on March 31 each year, with earnings disclosed on a quarterly basis. Please see “IR Calendar” for the latest earnings announcement schedule.
Stock / Dividend Information
- Q:Which stock exchange is Rakuten Bank listed on?
- A:Rakuten Bank shares are listed on the Tokyo Stock Exchange (Prime Market).
- Q:What is Rakuten Bank’s securities code?
- A:Rakuten Bank’s securities code is 5838.
- Q:What is Rakuten Bank’s stock price?
- A:Please click for the current stock price. Note: You will be redirected to the Rakuten Securities website.
- Q:Who is Rakuten Bank’s shareholder registry administrator?
- A:Sumitomo Mitsui Trust Bank, Limited. Please see “Stock Information” for details.
- Q:How many shares has Rakuten Bank issued?
- A:Please see “State of Stock and Shareholders” for details.
- Q:What is Rakuten Bank’s shareholder composition?
- A:Please see “State of Stock and Shareholders” for details.
- Q:Who are Rakuten Bank’s major shareholders?
- A:Please see “State of Stock and Shareholders” for details.
- Q:What is Rakuten Bank’s stock trading unit?
- A:Please see “Stock Information” for details.
- Q:What is the dividend status?
- A:Please see “Dividends / Shareholder Returns” for details.
- Q:Who should I contact regarding stock administration-related procedures, such as changes in name or address?
- A:Sumitomo Mitsui Trust Bank, Limited. Please see “Stock Information” for details.
Inquiries Related to Investor Relations (IR) Policies and Activities
- Q:Where can I find out about scheduled IR-related activities?
- A:Please see “IR Calendar” for details. The calendar is continuously updated.
- Q:How do I make an IR-related inquiry?
- A:Please see “IR Inquiries” for details.
- Q:Where can I find IR information for the Rakuten Group, Inc.?
- A:Please see the “Investors” page on the Rakuten Group, Inc. website for details.