Status of Dialogue with Shareholders

We are committed to providing timely, appropriate, and fair information disclosure so that our shareholders and investors can understand our business operations and financial condition and make informed decisions.
Additionally, we strive to ensure fair disclosure by providing key information in English as well.
To promote constructive dialogue with shareholders and investors, we have established a disclosure policy, which is published on our website, and we communicate with the capital markets as appropriate based on this policy.
Furthermore, at the time of our quarterly earnings announcement, the President and the Executive Manager of the Planning Division and the Finance Division hold financial results briefings and Q&A sessions for institutional investors, individual investors, and the media.
The feedback and requests we receive through dialogue are reported to the Board of Directors and the Management Conference as appropriate.

Activities during FY2024

Financial results
briefing
IR meetings
(For institutional
investors and
analysts)
(With institutional
investors and
analysts)
Sessions held 4 times Sessions held 307
cases
Total participants Approx. 220 individuals Total participants 546 companies

Main representatives responsible for dialogue with institutional investors and analysts, and their activities

Participants representing Rakuten Bank Activities during FY2024
President & CEO Financial results briefing (4 times); dialogue with domestic and overseas institutional investors, etc. (85 cases)
*This figure of 85 includes 48 cases with investors conducted at overseas IR and conferences.
Executive Manager of the Planning Division and the Finance Division Financial results briefing (4 times); dialogue with domestic and overseas institutional investors, etc. (73 cases)
General Manager of the Planning Division Dialogue with domestic and overseas institutional investors, etc. (145 cases)
  • *IR Department of the Planning Division participates in all dialogues.

Total number and overview of dialogue sessions with institutional investors and analysts

Breakdown
Domestic: 214 companies
Overseas: 332 companies
Main representatives:
Analysts, Portfolio Managers, CIOs, etc.

Major themes of dialogue and topics of interest to shareholders and investors

  • ・Reorganization of Rakuten Group's FinTech business
  • ・Rakuten Bank's interest income: Impact of the BOJ (Bank of Japan)'s lifting of the negative interest rate policy and policy rate hikes
  • ・Deposit acquisition strategy in an environment with positive interest rates
  • ・Investment strategy for securitized assets
  • ・Initiatives in the BaaS (Banking as a Service) business, focusing on JRE BANK

Reporting of feedback from dialogue with shareholders and investors to the Board of Directors and the Management Committee

Opinions and requests received from shareholders and investors through dialogue are regularly reported to the Board of Directors and the Management Committee.

Matters reflected in disclosure materials based on feedback from dialogue with shareholders and investors

Enhancements to the content of financial results briefing materials, including:

  • ・Mechanisms for efficiently acquiring customers from the Rakuten Ecosystem
  • ・Allocation of surplus funds following the end of the negative interest rate policy, such as loans to the Ministry of Finance and investments in marketable securities
  • ・Disclosure of the impact of the BOJ's rate hikes on consolidated ordinary profit

Initiatives to further enhance dialogue with shareholders and investors in FY2025

In FY2025, we will continue to strengthen our IR framework and expand opportunities for dialogue with shareholders and investors, including conducting overseas IR activities and holding small meetings for investors and analysts.

Archive

FY2023